Saying no, nicely - guide

Justifying our time and resource

In this Insight leader guide from the February 2023 Insight forums, we provide advice on when it might be the right decision to turn down an Insight request, discuss strategies for saying no, and give some hints and tips on how to do it all 'nicely'!

Access our saying no, nicely guide using the link in the section below

(If you can't see any links, you will need to log into your IMA account first)

Click here to: return to the Insight generation menu, or the main members' library