The IMA team

Meet the IMA team: CEO, James Wycherley, the founding directors Steve Wills and Sally Webb, and the consultants who deliver our flagship Insight Management training and coaching.

 

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CEO, and principal expert on Insight Strategy, Knowledge Management and Insight Communication. Previously Director of Insight and Analysis at Barclays Bank
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Founder and Director, responsible for the IMA's research programme and consultancy services. Expert in Insight Commerciality and Behavioural Economics
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Founder and Director, responsible for the Insight Management Forum and the IMA's training programme. Expert in Learning and Development
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Insight Management Consultant, lead author of the IMA's best practice publications. Formerly Head of Customer Insight at London Underground
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Insight Management Consultant, lead expert on Data Visualisation and Insight Communication. Previously held senior Insight roles at Barclays Bank, Homeserve, Capital One and HFC Bank
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Research Manager, responsible for managing the IMA's benchmarking programme and best practice material. Previously Insight Manager at St James's Place
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Membership Services Manager. Responsible for coordinating the work of the IMA team and key services to members. Previously worked in utilities, education and the third sector