Reflect, Engage, Diagnose
In this video from the February 2023 Insight forums, Julia Joskey provides some best practice advice on how to respond to insight requests most effectively - she suggests taking a consultancy approach using the RED process (Reflect, Engage, Diagnose) to turn raw insight requests into valuable business questions.
Access our responding to requests video using the link in the section below
(If you can't see any links, you will need to log into your IMA account first)
Click here to: return to the Insight generation menu, or the online library homepage