Justifying our time and resource
In this video from the February 2023 Insight forums, Tim Downing provides advice on when it might be the right decision to turn down an Insight request, he discusses strategies for saying no, and gives some hints and tips on how to do it all 'nicely'!
Access our saying no, nicely video using the link in the section below
(If you can't see any links, you will need to log into your IMA account first)
Click here to: return to the Insight generation menu, or the online library homepage