Senior Insight consultant
Jane is the author of the many of the IMA's best practice publications.
Jane was an inaugural member of the Insight forum as Head of Customer Insight at London Underground, so she has considerable experience of applying its best practice work.
Prior to London Underground, Jane was an Associate Director in the consumer division at BMRB International so she is also familiar with the challenges of being a supplier to Insight teams.
Jane is one of the IMA's most experienced consultants and workshop leaders.