Insight consultant and head of membership services
Lisa joined the IMA in July 2018.
She is a behavioural analyst, a researcher and a customer experience expert, with over 15 years of insight experience garnered in a variety of senior roles at Barclays, BNP Paribas and RAC.
With a BSc in Psychology, Lisa is fascinated by people’s motivations for doing the things they do, and loves to discuss and debate these with like-minded insight folk.
Her areas of expertise are Insight generation, influence and communication, and she co-ordinates all the IMA's membership services