Insight people

The most valuable resource in any Insight team are the people who work in it. But what does it take to recruit, develop and lead successful Insight people? And how do we cope with the challenges of working in a post-pandemic, hybrid working environment?

Click on the tiles below to access all of our best practice guides, summaries and videos.

Many of these topics are also discussed in Season 5 of the Transforming Insight podcast (see episodes 35-39).

Return to the online library homepage for information about online access, or to view all topics.

Insight people guides and videos

An introduction to developing successful Insight people - guide

IMP601: As Insight leaders we are heavily reliant on the talent of our people, but relatively few companies take a really comprehensive approach to recruiting, managing and developing Insight specialists. This guide provides an introduction to 5 key areas of focus.

How to lead an Insight team - guide

IMP602: To successfully lead an Insight team, Insight leaders need to think like small business owners. In this guide, we examine the broad range of responsibilities of Insight leadership and present a tool which can help all who lead Insight in their organisations

How to identify key Insight skills and attributes - guide

IMP603: Are the right people on the bus? Successful Insight leaders make this their primary concern as for an Insight team to perform well, the calibre of its people is crucial. This guide outlines the four main categories of skills and attributes required in an Insight team.

How to develop an Insight perspective - guide

IMP604: According to Hans Rosling, "People constantly and intuitively refer to their worldview when thinking, guessing or learning. If your worldview is wrong, you will systematically make the wrong guesses". So how can we develop an Insight perspective to improve our organisations' worldview?

How to recruit and develop an Insight team - guide

IMP605: If Insight is to deliver competitive advantage, then our organisation must be at least as able as its competitors to recruit, develop and retain really good Insight people. This guides sets out the approaches which Insight leaders have found effective.

How to develop successful Insight teamwork - guide

IMP606: What matters most - how well you perform as an individual within an Insight team or how well the Insight team performs overall? In this guide we focus on what excellence looks like in terms of how the individual members of an Insight team work together to maximise their collective impact.

Working on our Insight teams - guide

IMP608: (November 2022 Insight forum). This guide discusses some of the key internal and external challenges that many Insight leaders are continuing to face and highlight the importance of leaders working on our teams, not in our teams, to deal with these challenges effectively.

Leading Insight people post-pandemic - guide

IMP609: (November 2022 Insight forum). This guide discusses the challenges that many Insight teams are facing in this new 'hybrid age', and she talks about 4 key roles that Insight leaders can adopt when dealing with some of these challenges.

Our Insight people today & tomorrow - guide

IMP610: (March 2024 Insight forum) In this guide we discuss some key considerations for the shape of our Insight teams today and we think about the impact of factors such as generative AI on our people tomorrow.

Recognising & managing imposter syndrome - guide

IMP612: (March 2024 Insight forum) In this guide we explain how imposter syndrome is common among many Insight professionals, and think about how we can learn to recognise and manage it most effectively.

Developing an Insight competency framework - guide

IMP613: In this guide, we discuss the use of competency frameworks in focusing Insight teams on the skills most relevant to the broader business, including those beyond technical insight and analytics excellence.

Prioritising an Insight leader's time - summary

IMS607: (January 2022 Insight forum). In this 1-page summary we highlight the ways in which Insight leaders can prioritise our own time and energy. If we can't manage our own diaries, we're in no position to lead our Insight team

Working on our Insight teams - summary

IMS608: (November 2022 Insight forum). This 1-page summary discusses some of the key internal and external challenges that many Insight leaders are continuing to face and highlight the importance of leaders working on our teams, not in our teams, to deal with these challenges effectively.

Leading Insight people post-pandemic - summary

IMS609: (November 2022 Insight forum). This 1-page summary highlights the challenges that many Insight teams are facing in this new 'hybrid age', and talks about 4 key roles that Insight leaders can adopt when dealing with some of these challenges.

Our Insight people today & tomorrow - summary

IMS610: (March 2024 Insight forum) In this 1-page summary we discuss some key considerations for the shape of our Insight teams today and we think about the impact of factors such as generative AI on our people tomorrow.

Guiding our Insight people through change - summary

IMS611: (March 2024 Insight forum) In this 1-page summary, we explain the key role that coaching can play in developing our Insight people and guiding them through change.

Recognising & managing imposter syndrome - summary

IMS612: (March 2024 Insight forum) In this 1-page summary we explain how imposter syndrome is common among many Insight professionals, and think about how we can learn to recognise and manage it most effectively.

Developing an Insight competency framework - summary

IMS613: In this summary, we discuss the use of competency frameworks in focusing Insight teams on the skills most relevant to the broader business, including those beyond technical insight and analytics excellence.

Recognising & managing stress in our Insight teams - summary

IMS614 (July 2024 Insight forum) Stress feels like it’s an ever-growing issue in all areas of our lives, so how can we recognise the signs and symptoms in our Insight teams and manage it most effectively?

Developing an Insight perspective- video

IMV604 (November 2020 Insight forum) In this video James Wycherley discusses the importance of Insight teams developing an Insight perspective, and he using the US elections as a reference point.

Prioritising an Insight leader's time - video

IMV607: (January 2022 Insight forum). In this video James Wycherley discusses the ways in which Insight leaders can prioritise our own time and energy. If we can't manage our own diaries, we're in no position to lead our Insight team

Working on our Insight teams - video

IMV608: (November 2022 Insight forum). Tim Downing discusses some of the key internal and external challenges that many Insight leaders are continuing to face, and he talks about the importance of leaders working on our teams, not in our teams, to deal with these challenges effectively.

Leading Insight people post-pandemic - video

IMV609: (November 2022 Insight forum). Lisa Dutton discusses the challenges that many Insight teams are facing in this new 'hybrid age', and she talks about 4 key roles that Insight leaders can adopt when dealing with some of these challenges.

Our Insight people today & tomorrow - video

IMV610: (March 2024 Insight forum) In this video we discuss some key considerations for the shape of our teams today and we think about the impact of factors such as generative AI on our people tomorrow.

Guiding our Insight people through change - video

IMV611: (March 2024 Insight forum) In this video, Lisa Dutton & James Wycherley discuss the key role that coaching can play in developing our Insight people and guiding them through change.

Recognising & managing imposter syndrome - video

IMV612: (March 2024 Insight forum) In this video, Emma Jones discusses imposter syndrome and provides some tips on how to recognise and manage it most effectively, both in ourselves and in our teams.

Recognising & managing stress in our Insight teams - video

IMV614 (July 2024 Insight forum). Stress feels like it’s an ever-growing issue in all areas of our lives, so how can we recognise the signs and symptoms in our Insight teams and manage it most effectively?